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Update the 'Reminder Set' Field for a Salesforce Task or Event Object

Fecha de publicación: Jul 7, 2025
Descripción

Whenever a Flow is created on a Task or Event object to update the Reminder Set field, the Reminder Set field is not checked upon process update.
 
Note:

Enable Activity Reminders is checked on your org, if this feature is enabled.  For process updates, the Reminder Set field will remain un-checked. Below are the steps:

In Classic:

Click on Setup | Customize | Activities | Activity Settings | Enable Activity Reminders | Submit

In Lightning:

Click on Setup | Sales | Activity Settings | Enable Activity Reminders | Submit

Solución

When creating a Flow to update a Task or Event record, it’s important to include two field updates to ensure the reminder is correctly set:


1) Reminder Set
2) Reminder Date and Time (DateTime field with a valid reminder time)

Without adding the Reminder Date and Time field, the Reminder Set field will show as un-checked on the Task or Event record.

Número del artículo de conocimiento

000381955

 
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Salesforce Help | Article