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Unable to view all Calendar Events

Publiceringsdatum: Oct 13, 2022
Beskrivning

Users may report that they are not able to see all expected events in a particular calendar view.

For example, they may not see any events from 07/21/14 - 08/02/14, but when viewing the next month (August), events between 07/27/2014 - 08/02/2014 appear.

The events between 07/21/2014 - 07/26/2014 are still missing and can only be viewed upon switching from Monthly View to either weekly or Daily view.

 

Lösning

This occurs if the number of calendar items exceeds the maximum limit that can be displayed in:
 

  • Classic
See the 'Single-User View and Views of Other Calendars' section of the Calendar Views in Salesforce Classic documentation.
 
  • Lightning
See the 'Calendar Item Limit' section of the Considerations for Using Events and Calendars in Lightning Experience and 'My Calendars and Other Calendars' section of the Calendar Views in Lightning Experience documentation for more details.

To verify if the number of events for a particular time period exceeds the limit, perform a SOQL query using any API tool such as Workbench or Data Loader.

SELECT count() FROM Event WHERE ActivityDate >= 2014-07-01 AND ActivityDate <= 2014-07-31 AND OwnerId = '023i0000001UPZr'

Where ActivityDate >= 2014-07-01 AND ActivityDate <= 2014-07-31 (duration of one month)
OwnerId = '023i0000001XXXx' (Where OwnerId will be the Public Calendar ID)

As a workaround, users may need to switch to a more granular view (Weekly or Single Day View) to see all expected events.



See Also:
Cannot view or edit an Event from a shared Calendar
Knowledge-artikelnummer

000382009

 
Laddar
Salesforce Help | Article