CRM Analytics and Einstein Discovery customers upgrading to CRM Analytics Plus licenses need to have new permission sets associated with the new licenses. The old permission set licenses are Analytics Platform, Einstein Discovery Analyst PSL, and Einstein Discovery User PSL. Users with those permission set licenses will need to be assigned the new CRM Analytics Plus permission set license to continue using CRM Analytics (Tableau CRM) and Discovery, as the old licenses and permission sets (both standard and custom) are disabled when customers upgrade to CRM Analytics Plus. Additionally, scheduled jobs, such as dataflows and calculated fields, are also disabled.
Please note the following issues:
The old, standard permission sets are CRM Analytics Platform Admin and CRM Analytics Platform User. The table below illustrates the System Permissions that are enabled within the two permission sets:
| Permission Name | CRM Analytics Platform Admin | CRM Analytics Platform User |
|---|---|---|
| Access Analytics SAQL Editor (Pilot Feature) | Not Enabled | Not Enabled |
| Add Analytics Remote Connections | Enabled | Not Enabled |
| Create Analytics Apps | Enabled | Not Enabled |
| Create and Edit Analytics Dashboards | Enabled | Not Enabled |
| Download Analytics Data | Enabled | Not Enabled |
| Edit Analytics Dataflows | Enabled | Not Enabled |
| Edit Dataset Recipes | Enabled | Not Enabled |
| Manage Analytics | Enabled | Not Enabled |
| Manage Analytics Templated Apps | Enabled | Not Enabled |
| Trend Report Data in Analytics | Enabled | Not Enabled |
| Upload External Data to Analytics | Enabled | Not Enabled |
| Use Analytics | Enabled | Enabled |
| Use Analytics Templated Apps | Enabled | Enabled |
Migrating to CRM Analytics Plus requires reassigning all users to new permission set licenses, as old Analytics Platform and Einstein Discovery PSLs (Permission Set Licenses) are disabled upon upgrade.
Follow the steps below to restore access and reschedule any affected jobs.
While an automatic solution to migrate to new permission sets is not available, you can assign them as follows:
The standard permission sets for the CRM Analytics Plus license are CRM Analytics Plus Admin and CRM Analytics Plus User. The two permission sets come with the following System Permissions enabled:
| Permission Name | CRM Analytics Plus Admin | CRM Analytics Plus User |
|---|---|---|
| Access Adoption Analytics Templates and Apps | Enabled | Not Enabled |
| Add Analytics Remote Connections | Enabled | Not Enabled |
| Can Create Story on a dataset with predicate | Enabled | Not Enabled |
| Can Run Einstein Data Insights | Enabled | Enabled |
| Connect Einstein Discovery Model | Enabled | Not Enabled |
| Create Analytics Apps | Enabled | Not Enabled |
| Create and Edit Analytics Dashboards | Enabled | Not Enabled |
| Create and Update Einstein Discovery Datasets | Enabled | Not Enabled |
| Create and Update Einstein Discovery Stories | Enabled | Not Enabled |
| Download Analytics Data | Enabled | Not Enabled |
| Edit Analytics Dataflows | Enabled | Not Enabled |
| Edit Dataset Recipes | Enabled | Not Enabled |
| Manage Analytics | Enabled | Not Enabled |
| Manage Analytics Custom Maps | Enabled | Not Enabled |
| Manage Analytics Templated Apps | Enabled | Not Enabled |
| Manage Einstein Discovery | Enabled | Not Enabled |
| Share Einstein Discovery Stories | Enabled | Not Enabled |
| Trend Report Data in Analytics | Enabled | Not Enabled |
| Upload External Data to Analytics | Enabled | Not Enabled |
| Use Analytics | Enabled | Enabled |
| Use Analytics Templated Apps | Enabled | Enabled |
| Use Einstein Discovery | Enabled | Enabled |
| View Einstein Discovery Recommendations | Enabled | Enabled |
After users are assigned new permission sets and licenses:
Assign CRM Analytics Growth or Plus licenses to use Sales and Service Analytics Apps
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