Files Connect: Quip is not a Selection When Creating an External Data Source in Salesforce

This article explains how to resolve the missing "Files Connect: Quip" option when creating an External Data Source. The resolution involves two steps: enabling the correct permission in a permission set, and assigning the relevant users to that permission set.

Step 1: Create or Update a Permission Set with Files Connect Cloud

To enable the Files Connect Cloud permission on a permission set, follow these steps:

1. Navigate to Setup and search for Permission Sets.
2. Open the permission set created for Quip (or create a new one).
3. Click System Permissions.
4. Click Edit at the top of the page.
5. Search for Files Connect Cloud under Permission Name.
6. Check the box next to Files Connect Cloud and click Save.

Step 2: Assign Users to the Permission Set

Once the permission set has the correct permission enabled, assign it to the relevant users:

1. Navigate to Setup > Permission Sets and open the Quip permission set.
2. Click Manage Assignments.
3. Click Add Assignments.
4. Select the checkboxes next to the users you want to assign and click Assign.

After completing both steps, the "Files Connect: Quip" option appears under the Type dropdown when creating a new External Data Source.