Experience Builder sites do not support <iframe> integration into external customer websites. If your business requires embedding Experience Cloud site functionality (such as self-service, peer-to-peer forums, and similar capabilities) into an external website, consider cross-linking between your existing website and your Experience Builder site instead.
With support for custom theming, custom domains (URLs), and SSO (Single Sign-On) authentication, cross-linking can be delivered as a seamless user experience without negatively impacting key metrics such as search engine optimization (SEO).
There are three key reasons why Experience Builder sites do not support <iframe> integration:
If an iframe implementation is a strict business requirement, consider these supported alternatives:
We strongly recommend consulting with your implementation partner or Salesforce team to fully understand the short-term and long-term tradeoffs before proceeding.
Choosing Between Experience Builder and Salesforce Tabs + Visualforce Sites
Supported Browsers for Experience Cloud Sites
Single Sign-On
Add a Custom URL
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