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Integration of Experience Builder Site into any Websites Using iframes Not Supported

Veröffentlichungsdatum: Jul 8, 2026
Beschreibung

Important: iframes Are Not Supported in Experience Builder Sites

Experience Builder sites do not support <iframe> integration into external customer websites. If your business requires embedding Experience Cloud site functionality (such as self-service, peer-to-peer forums, and similar capabilities) into an external website, consider cross-linking between your existing website and your Experience Builder site instead.
With support for custom theming, custom domains (URLs), and SSO (Single Sign-On) authentication, cross-linking can be delivered as a seamless user experience without negatively impacting key metrics such as search engine optimization (SEO).

Lösung

Why iframes Are Not Supported

There are three key reasons why Experience Builder sites do not support <iframe> integration:

  • Security — iframing websites can result in cross-site scripting security issues, and many modern browsers can block content loaded in iframes.
  • Performance — Experience Builder sites use a single-page application (SPA) framework optimized for sequential page impressions. Loading this within a parent iframe container can impact overall performance.
  • Responsive Design — Out-of-the-box components use the Salesforce Lightning Design System (SLDS), which can conflict with custom styling from the parent container.

Alternative: Use Visualforce or Canvas for Iframe-Like Embedding

If an iframe implementation is a strict business requirement, consider these supported alternatives:

  • Visualforce — Salesforce's page rendering framework that supports iframe embedding. Visualforce pages are supported in Experience Builder sites and can be used as an alternative to direct iframe integration.
  • Canvas — Salesforce's app integration framework that allows embedding third-party applications within Salesforce pages, including Experience Builder sites.

We strongly recommend consulting with your implementation partner or Salesforce team to fully understand the short-term and long-term tradeoffs before proceeding.

 

Nummer des Knowledge-Artikels

000382251

 
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Salesforce Help | Article