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Dependent Field Showing up on an Account Engagement Form Before Controlling Value is Selected
Publish Date: Sep 30, 2025
Description
Resolution
Form Field Dependency Tag is Missing
The %%form-field-dependency-css%% tag is missing from the Form tab of the layout template. The %%form-field-dependency-css%% tag is found here:
Head Tag Missing from Layout Template
When the layout template of the form is missing the <head></head> tags (in the 'Layout' tab'), a console error will show. You'll see the error 'Uncaught ReferenceError: pardot is not defined' in the developer console, which can be accessed by right-clicking on your form and selecting "Inspect' or "Inspect Element":
Add the <head></head> back into your layout template. The best way to accomplish this is to compare this layout template to a different one that is being used on another form.
Knowledge Article Number
000382318
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