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Set up and Troubleshoot myTrailhead access

Data pubblicazione: Jun 17, 2026
Descrizione

This article explains how to set up and troubleshoot myTrailhead access for users in Salesforce. myTrailhead is a customizable learning platform that enables organizations to create branded learning experiences. To access myTrailhead, users must be assigned a myTrailhead Permission Set License (PSL) and a custom Permission Set containing the required myTrailhead permissions.

If users are unable to access myTrailhead, complete the following setup process:

  • Assign a myTrailhead Permission Set License to users.
  • Create a myTrailhead Permission Set.
  • Assign the Permission Set to users.
Risoluzione

A) Assign Permission Set License to Users

    1. From Setup, enter Users in the Quick Find box and select Users.

    2. Open the user record for the user who requires myTrailhead access.

    3. In the Permission Set License Assignments related list, click Edit Assignments.

    4. Select the myTrailhead Permission Set License.

    5. Click Save.

Note: If the myTrailhead license is not available, contact your Account Executive to obtain the required license.

B) Create a New myTrailhead Permission Set

    1. From Setup, enter Permission Sets in the Quick Find box and select Permission Sets.

    2. Click New.

    3. Enter the Permission Set details and select myTrailhead as the License.

    4. Click Save.

    5. Navigate to System Permissions.

    6. Click Edit.

    7. Select the required myTrailhead permissions and click Save.

For guidance on selecting the appropriate permissions, see Assign Permissions.

Note: If the myTrailhead license is not listed, contact your Account Executive to obtain the required license.

C) Assign Permission Sets to Users

    1. Open the myTrailhead Permission Set.

    2. Click Manage Assignments.

    3. Select the users who require access.

    4. Click Add Assignments.

Important:

  • Assign only myTrailhead-related permissions to this Permission Set.
  • Adding other system permissions may prevent users from seeing the correct options in the myTrailhead Setup menu.
  • Permission Set assignments can take up to 10 minutes to propagate and grant access to the myTrailhead environment.
Risorse aggiuntive
  • myTrailhead Permissions
  • myTrailhead Users Are Required to Have a Trailhead Account
  • myTrailhead FAQ
Numero articolo Knowledge

000382350

 
Caricamento
Salesforce Help | Article