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Salesforce CPQ Quote Line Editor has infinite load

Veröffentlichungsdatum: Mar 10, 2025
Beschreibung
When quote line group data is invalid or missing in Salesforce CPQ, users may experience unexpected behaviors. The invalid group data can prevent the quote line editor from loading.
Lösung

When utilizing Quote Line Groups in Quotes, all Quote Lines must belong to a Quote Line Group.

If Quote Line Groups are present on a Quote, 'Group Line Items' (SBQQ__LineItemsGrouped__c) needs to be 'true' to display them. If 'Group Line Items'= 'true' and there are Quote Line Groups present where Quote Lines are not tied to a Group, the Quote Line Editor will infinitely load with an error in the browser console, similar to:

Cannot read properties of undefined (reading 'processQuoteLines')

Add the missing Group to the quote lines that currently are not assigned to a group to resolve the behavior.

Nummer des Knowledge-Artikels

000382401

 
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Salesforce Help | Article