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Salesforce CPQ Quote Line Editor has infinite load

Data pubblicazione: Mar 10, 2025
Descrizione
When quote line group data is invalid or missing in Salesforce CPQ, users may experience unexpected behaviors. The invalid group data can prevent the quote line editor from loading.
Risoluzione

When utilizing Quote Line Groups in Quotes, all Quote Lines must belong to a Quote Line Group.

If Quote Line Groups are present on a Quote, 'Group Line Items' (SBQQ__LineItemsGrouped__c) needs to be 'true' to display them. If 'Group Line Items'= 'true' and there are Quote Line Groups present where Quote Lines are not tied to a Group, the Quote Line Editor will infinitely load with an error in the browser console, similar to:

Cannot read properties of undefined (reading 'processQuoteLines')

Add the missing Group to the quote lines that currently are not assigned to a group to resolve the behavior.

Numero articolo Knowledge

000382401

 
Caricamento
Salesforce Help | Article