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Mapping Description Field Between Account Engagement and Salesforce

게시 일자: Jan 6, 2026
상세 설명
When mapping a prospect field, “Description” is not in the list of available fields, even though it’s a default field in Salesforce.
솔루션
In the dropdown of Salesforce fields to map, this field will show up in Account Engagement as "Contact Description".
 
This is because the Contact-level version of the "Description" field is labeled "Contact Description," and the Account Engagement field list sorts by label name, not API name. The API name is simply "Description" for both objects, so both the Lead- and Contact-level field can be mapped to the same prospect field.
Knowledge 기사 번호

000382488

 
로드 중
Salesforce Help | Article