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'Invalid ID: Record Type ID: id value of incorrect type' Account Engagement prospect sync error

게시 일자: Sep 30, 2025
상세 설명
This is a common Salesforce connector sync error that can show in Account Engagement if one of your prospect fields is mapped to the RecordTypeId Salesforce field. This error means that the record type value specified on the Account Engagement's prospect record is not a valid Salesforce record type for either the lead or contact object in Salesforce.
솔루션
Resolve this issue by asking your Salesforce administrator to follow one of these steps:

1. Add the record type to lead/contact object. See Salesforce documentation for instructions on creating record types.

2. Update the record type value on the Account Engagement prospect record to match one of the existing record types in Salesforce. See Salesforce documentation for instructions on where to find the existing record types for the lead or contact object.
Knowledge 기사 번호

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