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Number of Routing Addresses for Salesforce Email-to-Case On-Demand

Date de publication: Aug 18, 2026
Description

On-Demand Email-to-Case lets Salesforce automatically turn incoming support emails into Cases using dedicated routing addresses. This article explains whether there is a limit on the number of routing addresses you can set up for On-Demand Email-to-Case.

Résolution

This article answers the question: is there a limit on the number of routing addresses you can create for On-Demand Email-to-Case?

Routing Address Limit

There is currently no limit on the number of routing addresses that can be created for On-Demand Email-to-Case. This means you can add as many support email addresses as your business needs to route incoming customer emails into Cases, without hitting a platform-enforced cap.

Numéro d’article de la base de connaissances

000382570

 
Chargement
Salesforce Help | Article