This article describes the Salesforce products and integrations available for users who want to connect their Gmail account to Salesforce. Connecting Gmail to Salesforce lets your organization sync data automatically, associate emails from Gmail to Salesforce records, and boost user productivity. Each integration below serves a different use case — choose the one that fits your team's workflow.
Salesforce Inbox brings Salesforce directly to your Gmail inbox. Powered by Einstein AI, Inbox automatically logs emails and calendar events to Salesforce records without manual effort. Use Salesforce Inbox if you want bidirectional email and calendar sync with a suite of productivity features.
For setup information, see Salesforce Inbox.
Lightning Sync allows Salesforce administrators to set up sync between your company's Gmail account and Salesforce so that sales teams can sync Contacts and Events automatically between both platforms.
For setup information, see See the Big Picture for Setting Up Lightning Sync for Google.
The Gmail Integration gives you visibility into Salesforce records directly from your Gmail window. You can manage your sales pipeline and close deals faster without switching between Salesforce and Gmail. This integration lets you assign emails sent from Gmail as activities on Leads, Contacts, Opportunities, and other records that support Activity History.
For setup information, see Turn on the integration with Gmail in Salesforce.
Gmail in Salesforce (the classic integration) lets you add emails from Gmail to Salesforce records as activity history. Use this if your organization is on Salesforce Classic and needs a lightweight way to log Gmail activity.
For setup information, see Gmail in Salesforce.
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