Unauthenticated Site Users Unable to See Images and Content

To resolve the issue, clear the browser cache completely.

Before troubleshooting the cache issue, make sure that the settings are correct as per Tile Menu:

• Select Publicly available if you want the tile menu item to show for guest users that aren’t members of the community.
• Let guest users view asset files and CMS content available to the site in Workspaces | Administration | Preferences. Then, give read access to Documents.
• Chatter feature should be enabled in Chatter Settings.

In Chrome Browser follow the steps below:

1. Press Ctrl + Shift + I or Go to options(top right) | More Tools | Developer tools
2. Go to Application Tab | Click on Clear Storage | Select all the checkboxes as well as Clear Site Data

In Firefox follow the steps below:

1. Go to options (top right) | Web Developer | Web Console
2. Open WebConsole.
3. Run the following command localStorage.clear() to clear localStorage.

In Safari, follow the steps below: 

1. Open Preferences for Safari. 
2. Open Advanced tab.
3. Select the option Show Develop menu in menu bar at the bottom. Now you see a new menu item in the main menu named 'Develop'.
4. Click Develop and you can then select Empty Caches from the submenu items.
5. Reload the site.