If you or your Users are experiencing slow page-loading times when using Lightning Experience, it may be related to one or more of the following issue types.
Please review issue descriptions and mitigation strategies below to improve the performance of your Salesforce organization for Lightning Users.
Assess your network latency: Ask your company’s network admin or IT professionals to assess your network latency when connecting to your Salesforce environment. They can run utilities such as “ping” or “traceroute” to gather data and then determine ways to optimize network connection speed. You can also measure download and upload speeds to your Salesforce instance here: https://[instance].salesforce.com/speedtest.jsp.
Assess browser processing capability: Measure the processing capability of browsers on client devices (laptops, desktops, workstations, or virtual desktops) using Octane. If an Octane score is less than 20,000 at minimum, Lightning Experience performance will likely be slow more than 50% of the time. A high-end client device typically has an Octane score greater than 32,000. The higher the Octane score, the better Lightning Experience performance will be. You can try the following steps to boost a client’s Octane score.
Disable unneeded plug-ins and extensions: The impact of browser plug-ins and extensions on Lightning Experience performance depends on how much CPU power or memory resources they consume. Disable specific plug-ins or extensions to see if the change results in a higher Octane score. The way to disable add-ons differs for each browser. For example, in Chrome, view, enable, and disable plugins or extensions by typing: chrome://plugins/ or chrome://extensions/.
Use latest browser version or patch: Browser vendors typically release a newer version or a patch with fixes to improve performance, security, or stability.
Switch browsers: Performance varies by browser. Chrome has consistently been the fastest browser for Lightning Experience.
Restart your browser or device: Restarting browsers and client devices once a week can help. A client device or browser running various applications can keep excessive resources longer than needed. Freeing up these resources makes browsers and an operating system’s resource management more efficient, allowing the browser and OS to spend more time and system resources on frequently-used applications like Lightning Experience.
Optimize your Visualforce pages: Follow the guidelines we have provided in the Best Practices for Optimizing Visualforce Performance developer doc.
Disable Aura Debug mode: Your org may have enabled Aura Debug mode to make it easier to debug JavaScript code in Lightning components. But running Aura Debug mode slows down Lightning Experience performance. To turn off this mode in sandbox and production orgs, go to Setup, select Lightning Components, and then deselect the Enable Debug Mode checkbox.
Reconfigure processing-intensive pages: If your Salesforce org has pages with a large number of fields, inefficient custom components, or complex page configurations, consider reducing their complexity to improve rendering load times.
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