Error Hourly limit exceeded for processing workflow time triggers

Retirement Notice

Salesforce no longer supports Workflow Rules and Process Builder as of December 31, 2025, and we recommend that you migrate your automation to Flow Builder. To learn more about this retirement, see Planning Your Switch to Flow Builder and Move Processes and Workflows to Flow Builder with the Migrate to Flow Tool

This article explains how to request a limit increase for workflow time triggers processed per hour. Workflow time triggers are scheduled actions in workflow rules that execute at a specified time after a record meets certain criteria. For example, sending a follow-up email 3 days after a case is closed.

When the following error is received:

'Your organization has reached its hourly limit for processing workflow time triggers. Processing will resume in the next hour. For information on application limits, see the Salesforce online help.'

Use the steps in the Resolution section below to request a limit increase and review important considerations before contacting Support.

Available Editions: 

Developer, Enterprise, Performance, and Unlimited

Limit Details: 

Default Limit: Varies by edition.
Maximum Limit: The maximum hardcoded limit is 10,000.

How to Increase:

Submit a limit increase request with Salesforce Support.

Prerequisites

Confirm your organization's edition before contacting Support. See the steps below to verify.