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Leads from Facebook Lead Form not ingested into Lead Capture when using 'Date of Birth'

Veröffentlichungsdatum: Aug 26, 2024
Beschreibung

Since Salesforce API only accept dates formatted in the YYYY-MM-DD format, and Facebook doesn’t provide a date selector for custom questions, the form can be filled in with any date format. 

As a result, any dates entered using a different format will be rejected.

Lösung
To ensure that your leads are properly ingesting into Salesforce Lead Capture, use the field type Text for your Date of Birth custom field, instead of using Date.
Nummer des Knowledge-Artikels

000382909

 
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Salesforce Help | Article