Loading

Chrome PDF content compatibility with Salesforce CPQ

Julkaisupäivä: Jul 3, 2025
Kuvaus
The following PDF settings defined in Google Chrome prevent the Preview of Salesforce CPQ Quote Documents from displaying in the browser:
Ratkaisu
Chrome Setting: 
  1. Open Google Chrome
  2. In the top right corner of your browser window, click More (three vertical dots) and then select Settings
  3. Under "Privacy and security", click Site settings
  4. Near the bottom, click PDF documents
  5. Verify the setting, Download PDF files instead of automatically opening them in Chrome, has been enabled

Steps to Reproduce:
On a Quote, click Generate Document or Preview Document and then click Preview. The result will be a blank Quote Preview screen. 

Resolution:
This Chrome setting must be disabled in order to preview the Quote Document PDF.
  1. Open Google Chrome
  2. In the top right corner of your browser window, click More (three vertical dots) and then click Settings
  3. Under "Privacy and security", click Site settings
  4. Near the bottom, click PDF documents
  5. Disable the setting, Download PDF files instead of automatically opening them in Chrome
Knowledge-artikkelin numero

000382964

 
Ladataan
Salesforce Help | Article