The Salesforce default limit on Long Text Area fields is 32,768 characters. After this limit is increased, users might still get an error message stating that they have reached the 32K limit stating 'Body Data Value too large'.
After the limit has been increased for Long Text Area in Salesforce, it does not automatically impact all Long Text Area and Rich Text Area fields within the environment. This change allows an increase to the field's length manually from the default value to the new limit.
An object can contain unlimited rich text area and long text area fields, although each edition’s limit for total custom fields allowed on an object, regardless of field type, applies. Each object can contain 1,638,400 characters across long text area and rich text area fields. When creating a long text area or rich text area field, set a character limit for the field—the maximum length of the text that can be entered. The default character limit for long text area and rich text area fields is 32,768 (32 KB). The maximum character limit for long text area and rich text area fields is 131,072 (128 KB). The minimum character limit is 256. This applies to custom fields only.
Follow the steps:
In Salesforce Classic
In Lightning Experience
Note:
It is necessary to perform the above steps on every Long Text Area or Rich Text Area field where the limit needs to be increased. This applies to custom fields only.
See an existing idea in the Idea Exchange for standard fields: Increase the character limit on Standard Long Text Area Fields
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