The following functions and variables are not supported. Formula fields that reference them are not evaluated and Price Rules formulas that reference them cause calculations to fail.
Be careful when referencing standard fields on standard objects, particularly non-Text types, in custom formula fields used in the CPQ calculcation sequence. Formulas referencing standard fields can cause formulas to fail during calculation. To resolve the issue, create a formula field on the object in question that references the standard field, and reference that field in your formula instead. For example, if a reference to Account.Industry is causing a calculation to fail, create a formula on Account that contains the value of Account.Industry and reference in the custom formula field. The following standard fields (among others) are universal to all Salesforce objects, and are therefore safe to use in any formula by way of the previously mentioned approach.
Formulas should not directly reference lookup relationships that do not originate on either the Quote, Quote Line, or Quote Line Group objects. This is best illustrated with a series of examples.
NOTE: The 3 previously mentioned restrictions apply to all fields that satisfy both of the following criteria:
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