Permissions required to access Reply Mail Management (RMM) in Email Studio Admin

If you don't have access to RMM,, contact your Marketing Cloud account administrator and request an update to your user permissions, there are two places to amend this Permission.
 

Steps for admins to update user permissions for RMM access:
 

1. Go into Setup from the menu under your Name
2. Under the Administration section, expand Users
3. Check the box next to the User to apply the Permission
4. Select Manage Roles
5. Then select Edit Permissions | Expand Administration | Account | Allow Update Account and Security Settings
6. Log out of the Account and re-login to verify.

1. Go to Email Studio | Admin
2. Click My Users
3. Check the box next to the User to apply the Permission
4. Select Manage Roles | 
5. Then select Edit Permissions | Expand Administration | Account | Allow Update Account and Security Settings.
6. Log out of the Account and re-login to verify.

If the issue is not resolved, open a Case with Marketing Cloud Support through the Help and Training Portal for assistance.