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Republish and Activate email changes to a Triggered Send Interaction

Fecha de publicación: Jun 16, 2025
Descripción

It is a common misconception that changes made to the content of an email will automatically update the content used within a triggered send interaction. Changes will not be applied until the triggered send is republished.

One will want to follow the below instructions to make certain that the content of an email is updated to reflect the changes made to the message when it is sent via a triggered send interaction:

Solución

1. Log into the Marketing Cloud application
2. Go to Email Studio | Email | Interactions | Triggered Emails
3. Check the box to the left of to the triggered send that you wish to update
4. Click the Pause button 
5. Check the box to the left of to the triggered email that you have updated
6. Click the Publish Changes button
7. Check the box to the left of to the triggered email that you have updated
8. Click the Start/Resume button to restart your triggered send


This process will ensure that your triggered send has the current version of the selected email message.
Número del artículo de conocimiento

000383128

 
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Salesforce Help | Article