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Troubleshoot Data Loader issues from the command line

Udgivelsesdato: Oct 10, 2024
Beskrivelse
  1. Identify the error from the log file, sdl.log that contains a detailed chronological list of Data Loader log entries.
  2. For login issues from the command line, review that the password provided in the configuration parameters is encrypted.
  3. Review that you have administrate permission on the folder in which the Data Loader version was installed.
  4. Post the error message in Salesforce Developer Community or Stack Exchange for a related discussion or for a new one. You could also check Data Loader - Salesforce Known Issues or log a ticket with Salesforce Support for additional help
Løsning
Key Points while investigating TLS not supported related issues
  1. Please update the Data Loader to the latest version. Data Loader can be downloaded from your Salesforce Org.
  2. Please update the Java version on your local machine/server to the most recent version (Java 1.8). We recommend always using the latest version of software.
  3. Please update the Data Loader JAR file to 3.0 (dataloader-47.0.0-uber.jarassuming you have DL v38). The JAR files should be located in your CLI folders that run the Data Loader jobs.
  4. Please update the process conf file on existing batch processes with the correct version reference for the services path.
    • Example line of code that needs to be updated:
    • <entry value="https://test.salesforce.com/services/Soap/u/38.0" key="sfdc.endpoint">
  5. Please check whether TLS 1.0 is disabled in your org. If yes, following the disablement of TLS 1.0, Data Loader versions 35 and earlier are no longer be usable.
  
Vidensartikelnummer

000383203

 
Indlæser
Salesforce Help | Article