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Delete a Salesforce Sandbox

Дата публикации: Jun 29, 2026
Описание

Deleting a sandbox permanently removes the sandbox organization and all of its contents. A sandbox can only be deleted after its refresh interval has passed. If the delete option is not visible, you must wait until the refresh interval has elapsed.
Sandbox type refresh intervals:

  • Developer Sandbox: 1 day
  • Developer Pro Sandbox: 1 day
  • Partial Data Sandbox: 5 days
  • Full Copy Sandbox: 29 days

Notes:

  • Once a sandbox is deleted, it is permanently lost. This action is final and cannot be undone. Ensure you have reviewed and backed up any necessary data before proceeding.
  • When you delete a sandbox, the name is not always immediately released to be reused. If you plan to reuse the sandbox name shortly after deletion, we recommend you perform a sandbox refresh to prevent possible duplicate sandbox or username issues (these will clear themselves up typically within 24 hours after deletion).
Решение

Use one of the two methods below to delete your Salesforce sandbox. Before proceeding, confirm the refresh interval for your sandbox type has passed (see sandbox type intervals in the Description above).

Method 1: Delete a Sandbox from Setup

In Salesforce Classic

  1. Log in to your organization.
  2. Click Setup.
  3. Enter sandboxes in the Quick Find box and click Sandboxes.
  4. Click Del next to the sandbox you want to delete.
  5. Select I understand the operation I am about to perform.
  6. Click Delete.

In Lightning Experience

  1. Log in to your organization.
  2. Click the gear icon and select Setup.
  3. Under 'Platform Tools,' click Environments and select Sandbox.
  4. Click Del next to the sandbox you want to delete.
  5. Select I understand the operation I am about to perform.
  6. Click Delete.

Method 2: Delete a Sandbox by Activating a Newly Refreshed Sandbox

If you do not have your refresh set to automatically activate the new sandbox, you can activate it manually. Activating a refreshed sandbox deletes the old sandbox and replaces it with the newly refreshed one.

  1. Log in to your organization.
  2. Click Setup.
  3. Enter sandboxes in the Quick Find box and click Sandboxes.
  4. Click Activate next to the sandbox to activate it.

Note: When you click Activate, your old sandbox is deleted and replaced by your new sandbox. Review Activate Your Refreshed Sandbox for more details.

Номер статьи базы знаний

000383260

 
Загрузка
Salesforce Help | Article