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'Custom Object Access: field integrity exception: AccessLevel (trivial share level Read, for organization with default level Read) ' when assigning a goal template to a User

게시 일자: May 27, 2026
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Error When Assigning a Goal Template in WDC

When assigning a Goal Template to a user in WDC (Work.com), the following error appears:

- Custom Object Access: field integrity exception: AccessLevel (trivial share level Read, for organization with default level Read) 

- Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, field integrity exception: AccessLevel (trivial share level Read, for organization with default level Read): [AccessLevel] 

솔루션

Root Cause

This error occurs because the Organization-Wide Default (OWD) for Goals is set to Public, and the Goal Template has "Share with All Internal Users" enabled. Since the OWD already grants public access, enabling this setting creates a conflict.

Steps to Resolve

To resolve:

(1) Disable 'Share with All Internal Users' on the Goal Template,

OR 

(2) Set the OWD for Goals to Private.

추가 자원

Set Up WDC

Knowledge 기사 번호

000383261

 
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