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'Custom Object Access: field integrity exception: AccessLevel (trivial share level Read, for organization with default level Read) ' when assigning a goal template to a User

Дата публикации: May 27, 2026
Описание

Error When Assigning a Goal Template in WDC

When assigning a Goal Template to a user in WDC (Work.com), the following error appears:

- Custom Object Access: field integrity exception: AccessLevel (trivial share level Read, for organization with default level Read) 

- Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, field integrity exception: AccessLevel (trivial share level Read, for organization with default level Read): [AccessLevel] 

Решение

Root Cause

This error occurs because the Organization-Wide Default (OWD) for Goals is set to Public, and the Goal Template has "Share with All Internal Users" enabled. Since the OWD already grants public access, enabling this setting creates a conflict.

Steps to Resolve

To resolve:

(1) Disable 'Share with All Internal Users' on the Goal Template,

OR 

(2) Set the OWD for Goals to Private.

Дополнительные ресурсы

Set Up WDC

Номер статьи базы знаний

000383261

 
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Salesforce Help | Article