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Unable to shorten, edit, or change Email Service Addresses

게시 일자: Oct 13, 2022
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Email service addresses are those long email addresses automatically generated in Email-to-Case, Email-to-Salesforce, Apex classes, etc.

They are the gateway for incoming emails into Salesforce and some administrators would like to find a way to shorten them, or otherwise change them to conform to specific requirements on their email server.

솔루션

Email service addresses are read-only automatically generated unique addresses and cannot be altered or customized. At present, Salesforce users have no control over the logic used to generate these addresses. 

The process that generates these addresses ensures they are unique and so it's not possible to manually make any changes.

If you feel this is a needed enhancement, please vote and comment on this idea: Shorten the Email service Address in salesforce.


See also:
Defining Email Service Addresses
Knowledge 기사 번호

000383313

 
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Salesforce Help | Article