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Impact to Salesforce Opportunities and Orders when Price is updated on a Product

Date de publication: Apr 30, 2026
Description

When a product's price is updated in a Price Book, sales reps and admins often wonder whether open Opportunities or Orders will automatically reflect the new price. This article explains the price synchronization behavior across the product pricing hierarchy.
 

Objects used:
  • Product and Price Books
  • Price Book Entry, a Product which is listed in a Price Book.
  • Opportunity Product or Order Product, related to either, chosen from a Price Book
Résolution

A change to a price in a Price Book, will not affect the Amount on an Opportunity, or an Order.

To understand what happens, here's an example to illustrate:

  • First create a Product, and set the Standard Price for it.
  • Then add this Product to a Price Book. When adding the Product, you can choose to set a List Price, independent, or choose to "Use Standard Price".
  • There can be different price books with different List Prices for the same Product.
  • To add a Product to an Opportunity or Order, you first choose your Price Book. After this it's possible to add a or multiple Products. When adding these products, the Sales Price will be pre-filled with the List Price suggested, the user can leave it as is, or overwrite it.
  • We now have a Product (Standard Price), listed in one or more Price books (List Price), added to an Opportunity (Sales Price) or an Order (Unit Price).

 

Product:
Standard price
Editable
Price Book Entry:
Standard price
Synchronized with the
Standard Price on Product
Price Book Entry:
List Price
Either "Use Standard Price".
Or manually adjusted
Opportunity Product:
Order Product:
List Price
Synchronized with the related
Price Book Entry: List Price
Opportunity Product:
Sales Price
Order Product:
Unit Price
Suggested List Price upon creation
But not Synchronized

 

Numéro d’article de la base de connaissances

000383411

 
Chargement
Salesforce Help | Article