Salesforce In-App Spell Checker Retirement

What changed?

The Salesforce in-app Spell Checker service is no longer available as of the Summer '16 release, and you are encouraged to use the browser-based spell checking instead. This feature provides spell-checking functionality for text areas within Salesforce Classic, including:
 

• Sales Cloud: Body field for Notes, Comments for Tasks, and Events 
• Service Cloud: Description field for Cases and Solutions
• Email

NOTE: There is no impact on Lightning Experience as the spell-checker functionality is only supported in Salesforce Classic. 

Why did we retire this product?

Removal of the spell-checker functionality is a part of our effort to follow best practices for spell-checking and modernize the Salesforce app experience. 

What did you recommend?

Salesforce encouraged you to enable browser-based spell checking and utilize browser-based spell checking as an alternative. 

Customers should note the following:

• Browser-based spell checking can be used to do spell checking within the fields outlined above as long as this browser feature is not disabled. 
• All browsers that Salesforce supports contain built-in spell checking except IE9. NOTE: Microsoft has stopped supporting IE9 as of January 12, 2016. 
• Browser-based spell checking still does not work for select Salesforce features, such as:
  • Some standard rich text areas
  • Chatter desktop
  • Inline editing for updating case information (only works in "edit" mode)
• Browser-based spell checking may lack the following:
  • Thesaurus
  • Custom dictionaries

Where can I find additional information?

If you have more questions, open a case with support via Salesforce Help or contact your Salesforce account team. To view all current and past retirements, see Salesforce Product & Feature Retirements.

For more information about Salesforce’s approach to retiring products and features, read our Product & Feature Retirement Philosophy.