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Marketing Cloud Private Domain: Send with authentication

Fecha de publicación: Sep 4, 2025
Descripción

The Private Domain product applies DKIM, SPF and DMARC authentication to your Marketing Cloud sending domain.

Private Domains are a paid product, even when using your own purchased domain. To purchase, contact your Salesforce Marketing Cloud Account Executive. Once purchased, configure the Private Domain in your account under Setup > Security > Domain SSL Certificates. 
 

Note: The Private Domain product does not brand link and image domains in an account. For complete branding features, use the Sender Authentication Package (SAP).

Solución

Private Domain FAQ

Can a Private Domain be shared across multiple accounts?
Yes, it can be used in any other business unit once it has been added to the account as an Authenticated Domain in From Address Management. If the domain has not been added, please reach out to Marketing Cloud Support.  
 

Can our account have multiple Private Domains applied to it?
Yes, an account can have as many authenticated sending domains as they would like.  For example, you can add Private Domains for sending from different brands operating within a single account.
 

How do Private Domains affect the "One brand per account" limit?
Private Domains are different from the account “branding” you get via SAP set-up. Private Domains will not include link and image wrapping within a client account.
 

Can we use a Private Domain if we have a low volume?
Absolutely. Private Domains do not include a Dedicated IP, it is only used as an authentication tool.

 

How do we change an existing Private Domain on our account?
Private Domain changes require the purchase of a new Private Domain from your Account Executive.



Can I configure our Corporate (website) domain as a Private Domain?
You can configure your Corporate domain as a Private Domain in order to authenticate it (with DKIM, SPF and DMARC). However, you will be required to host the DNS records on your side. Marketing Cloud Support does not troubleshoot DNS issues when a client has chosen to self-host.

Número del artículo de conocimiento

000383527

 
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Salesforce Help | Article