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Error 'Product <ProductId> has no block price for this quantity. Please contact your administrator.'

Fecha de publicación: Jan 22, 2026
Descripción

You can price a product based on several different quantity ranges, called block prices in Salesforce CPQ. When a sales rep adds that product to a quote, Salesforce CPQ checks where it falls in the quantity ranges and prices the quote line accordingly. It is important that all quantities sold are defined in the Block Price details. When a product is added via product selection in the quote line editor, saving the quote line at certain quantities may encounter the following error:

Error: Product [ProductId] has no block price for this quantity. Please contact your administrator.

 

Verify the Block Prices account for the selected quantity causing the error. Another scenario that can result in this error is if an organization has Products that have:

  • Pricing Method, SBQQ__PricingMethod__c = Block
  • 50 or more related Block Price (SBQQ__BlockPrice__c) records in a given currency
Solución
It is not recommended to create a large number of Block Price records per product per currency. If the error is observed, it is necessary to reduce the number of block price tiers for that product in the relevant currency. Depending on each organization's complexity, the number of supported block price tiers may vary.
Recursos adicionales
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Número del artículo de conocimiento

000383607

 
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Salesforce Help | Article