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Task Reminders not shown in Salesforce Mobile App

게시 일자: Mar 19, 2025
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If a Task or Event has the "Reminder Set" field filled out, the Reminder pop up will show on Lightning Experience Desktop browser only.

Note: There is no Push Notification for Reminders in the Salesforce Mobile App. (For details on existing Push Notification features, please see Troubleshoot Salesforce Mobile App Notifications.)
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Task Reminder limitation in Salesforce Mobile App

  • Use Case: "I would like my Mobile Device to get a Push Notification Reminder when it's 15 minutes before my Task's Due Time / Event's Start Time."
  • It is not possible to get a Reminder as a Mobile Push Notification.
  • Please see Add Task/Event Reminders to push notifications in Salesforce app in IdeaExchange. You can Upvote and comment / watch for updated Product Team comments.  *Please note the pilot referenced in this idea has been discontinued at this time. 


Task Reminder setup in Salesforce Mobile App

  • Use Case: "I am creating (or editing) a Task / Event in Salesforce Mobile App. I would like to set a Reminder that will show up in the Desktop browser when it's 15 minutes before my Task's Due Time / Event Start Time.":
  • It is possible to set the Reminder for a Desktop browser pop up, by these settings:
    • Uncheck the Activity Setting "Show simpler New Task form on mobile"
    • Add the 'Reminder Set' field to the Layout:
      • For standard New or Edit, add the field to the Enhanced Page Layout
      • For Global Actions or Object Specific Actions, check the Action Layout
  • Please note: the resulting Reminder pops up on Desktop browser only. It will not show up as a Push Notification on the Mobile Device.


See Also

Productivity Features: What’s Different or Not Available in the Salesforce Mobile App
 

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