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Forwarding Account Engagement Emails

게시 일자: Sep 30, 2025
상세 설명
When an Account Engagement email is forwarded, it retains all the tracking information for the original recipient. If the new recipient interacts with the email, it will be logged and tracked under the original recipient's prospect record. This can also lead to a Visitor Association Change. 
솔루션
Because of the risks involved, we recommend against forwarding Account Engagement tracked emails. 
Knowledge 기사 번호

000383819

 
로드 중
Salesforce Help | Article