In Salesforce, attachments on Activities (Tasks and Events) are handled differently depending on whether you are using Salesforce Classic or Lightning Experience, and depending on when the activity was created.
In Salesforce Classic, you must be in Edit mode on the task or event to use the 'Attach File' button. In Lightning Experience, files are added through the 'Add Files' or 'Upload Files' options in the Related section
This is in contrast to other standard objects which allow attachments from the parent record without clicking to edit the record first.
1. Go to any task or events records (either via home tab or via open activities/activity history related list of any record).
2. Click Edit.
3. Scroll down to Attachments related lists, then click Attach File.
1. Go to any task or events records.
2. Click "Related" section.
3. Click Add Files then select "Upload Files" or the "Upload Files" itself.
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