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How to Disable Data Sync and Connections in CRM Analytics

Date de publication: Jun 29, 2026
Description

Overview
In CRM Analytics, Data Sync and Connections is the feature that allows CRM Analytics to ingest data from Salesforce and external sources on a scheduled basis. There are scenarios where an administrator may need to disable this feature — for example, during maintenance windows, troubleshooting data refresh issues, or when switching to a different data ingestion strategy.
Important Considerations Before Disabling
Before disabling Data Sync and Connections in CRM Analytics, be aware of the following impacts:

  • The Data Sync and Connections schedule is permanently lost when disabled. Make note of the current schedule configuration before proceeding, so it can be re-entered when re-enabling.
  • Dataflow definitions no longer validate on upload while Data Sync and Connections is disabled. This may result in invalid syntax or field and object access issues in future dataflow runs after re-enabling.
Résolution

Steps to Disable Data Sync and Connections in CRM Analytics
Disabling Data Sync and Connections is done through Salesforce Setup. An administrator with the Analytics Admin permission is required to complete these steps.
Step 1 – Navigate to CRM Analytics Settings
In Salesforce, click Setup. In the Quick Find search box, type "Analytics" and select Settings under the Analytics section.
Step 2 – Deselect Data Sync and Connections
On the Analytics Settings page, locate the "Enable Data Sync and Connections" checkbox and deselect it.
Step 3 – Save the Change
Click Save to apply the change. Data Sync and Connections is now disabled for the org. All scheduled sync jobs stop immediately.
To re-enable Data Sync and Connections in the future, return to this same Settings page, select the checkbox, and click Save. Note that the previous schedule is lost and must be reconfigured.

Ressources supplémentaires
Numéro d’article de la base de connaissances

000384218

 
Chargement
Salesforce Help | Article