Loading

Error 'No access to accounts' When You Try to View Account Hierarchy in Lightning

Fecha de publicación: Oct 13, 2022
Descripción


When users try to access Account Hierarchy in Lightning they receive the following error, but in Salesforce Classic the Account Hierarchy displays correctly.


Error: "No access to Accounts. You don’t have permission to view other Accounts in this hierarchy. Ask your Salesforce admin for access."

Solución


In order to view the Account Hierarchy in Lightning, the user must have permission to view the 'Parent Account' field.

To learn how to configure user access to the 'Parent Account' field, review our Field-Level Security documentation.

 

Número del artículo de conocimiento

000384230

 
Cargando
Salesforce Help | Article