Loading

Error 'No access to accounts' When You Try to View Account Hierarchy in Lightning

Julkaisupäivä: May 28, 2026
Kuvaus

When users try to access Account Hierarchy in Lightning they receive the following error, but in Salesforce Classic the Account Hierarchy displays correctly.

Error: "No access to Accounts. You don’t have permission to view other Accounts in this hierarchy. Ask your Salesforce admin for access."

Ratkaisu

In order to view the Account Hierarchy in Lightning, the user must have permission to view the 'Parent Account' field.

To learn how to configure user access to the 'Parent Account' field, review our Field-Level Security documentation.

Knowledge-artikkelin numero

000384230

 
Ladataan
Salesforce Help | Article