Loading

Error 'No access to accounts' When You Try to View Account Hierarchy in Lightning

Data pubblicazione: May 28, 2026
Descrizione

When users try to access Account Hierarchy in Lightning they receive the following error, but in Salesforce Classic the Account Hierarchy displays correctly.

Error: "No access to Accounts. You don’t have permission to view other Accounts in this hierarchy. Ask your Salesforce admin for access."

Risoluzione

In order to view the Account Hierarchy in Lightning, the user must have permission to view the 'Parent Account' field.

To learn how to configure user access to the 'Parent Account' field, review our Field-Level Security documentation.

Numero articolo Knowledge

000384230

 
Caricamento
Salesforce Help | Article