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Configure the Lead Conversion Process to Specify Default Opportunity Field Values

Date de publication: Apr 30, 2026
Description

By default, Salesforce assigns Opportunity field values during Lead conversion based on standard mappings and field defaults (for example, the first value in the Stage picklist).

If you need more control over default values (such as setting a specific Stage or other fields), you can use custom fields and automation to update the Opportunity at the time of conversion.

Résolution

To set default Opportunity field values during Lead conversion, use a combination of field mapping and a record-triggered flow.


Step 1: Create Supporting Fields

  1. Create a custom checkbox field on Lead (default = checked)
  2. Create a custom checkbox field on Opportunity (e.g., Created From Lead)
  3. Go to Setup → Lead → Fields & Relationships → Map Lead Fields
  4. Map the Lead checkbox to the Opportunity checkbox

(Optional)

  • Set these fields to Read-Only or remove from layouts

Step 2: Create Record-Triggered Flow

  1. Go to Setup → Flows
  2. Click New Flow
  3. Select Record-Triggered Flow
  4. Configure:
    • Object: Opportunity
    • Trigger: When record is created
    • Condition: Created_From_Lead__c = True
    • Optimize for: Fast Field Updates (Before Save)

Step 3: Set Default Values

  1. Add an Assignment element
  2. Set desired fields, for example:
    • Stage = “Qualification”
    • (Optional) Set additional fields such as Description or Next Steps
  3. Save and Activate the flow

Alternative: Set Default Stage via Picklist Order

Salesforce uses the first value in the Stage picklist as default during conversion.

To change it:

Lightning Experience:

  1. Go to Setup → Object Manager → Opportunity
  2. Click Fields & Relationships → Stage
  3. Click Reorder
  4. Move the desired value to the top
  5. Save

Important Notes

  • Standard field mappings cannot be customized beyond available options
  • Flow applies only to newly created Opportunities, not existing records
  • Ensure the flow is active before testing
Numéro d’article de la base de connaissances

000384436

 
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Salesforce Help | Article