Loading

Error 'Transfer record ownership requires read access' When Account ownership Is Changed

Publiceringsdatum: Jun 24, 2026
Beskrivning

When transferring an Account record to another user in Salesforce, the error 'Transfer record ownership requires read access' (also referred to as 'Transfer Requires Read') may appear even when the new owner appears to have Read access to Accounts, Contacts, or Opportunities. This error occurs because Salesforce automatically transfers related records — such as Contracts in Draft or In Approval status — and the new owner must have Read access to all related objects being transferred.

Lösning

Step 1: Identify Which Related Records Are Blocking the Transfer

If the transfer is blocked because of the first three options, you must see whether you can prevent the transfer of those records, before the transfer. This can be done by assigning the mentioned records to another user, who isn’t the current owner or closing them off.

 

Step 2: Review Profile and License Permissions

Depending on the profile or license used, you must check whether you can provide more access. Maybe the profile doesn’t allow for access, but the license could, in which case you could add extra permissions to the profile to broaden access.

A user with a Salesforce license has the broadest permissions. If you would use a different license, a Community license, a Force.com license type, or maybe a Chatter license type; access to objects is different. You can't give permission to the related objects.


Step 3: Use an Alternate Transfer Method

Another option would be, to not use the Salesforce 'Change Ownership' link, which starts the transfer wizard. Instead, use automation that doesn’t change the ownership of any related records or you can use an API tool such as Workbench.

Knowledge-artikelnummer

000384471

 
Laddar
Salesforce Help | Article