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Sends from Marketing Cloud Connect create a new Sender Profile

Date de publication: Oct 13, 2022
Description
Marketing Cloud Connect sends can create new Sender Profiles within the Marketing Cloud.
Résolution
The creation of a Sender Profile each time is intentional and works as designed. A new Sender Profile is created each time when the Send Classification option is not used for a couple of reasons:
  • If a From Name and From Email is chosen from a Salesforce user (not a Marketing Cloud user) a Sender Profile is created with the selected from name and from email.
  • If "record owner" is chosen, then a custom Sender Profile must be created in this instance to house the AMPScript that will be used as part of the send.

Be sure to utilize the Send Classification option to avoid this if needed.
Numéro d’article de la base de connaissances

000384613

 
Chargement
Salesforce Help | Article