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Unable to assign Account Engagement Admin to enable Account Engagement in Salesforce

Date de publication: Sep 30, 2025
Description
Use these instructions to Find Your Salesforce Connector Version.
Résolution
For Account Engagement accounts purchased AFTER February 11, 2019, you are to follow these instructions for connector v2, which includes the option to select an Account Engagement admin.

However, for Account Engagement accounts purchased BEFORE February 11, 2019, you must follow the instructions here for connector v1 instead.
Numéro d’article de la base de connaissances

000384640

 
Chargement
Salesforce Help | Article