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Turn off Salesforce Chatter Recommendations

Data pubblicazione: Jul 8, 2026
Descrizione

When navigating to the Chatter tab in Classic, the right side pane recommends people, files, groups, and records to follow and trending topics.  In Lightning, the right side pane shows the Einstein Chatter recommendations

To understand how Chatter recommendations work, please review Chatter Group Recommendations.

Chatter recommendations, files, and records that are listed will get the user's attention which may not be ideal for an organization and admins may want to disable it.

Risoluzione

In case, Chatter recommendations interferes with a record's or file's privacy, System Administrators can submit a case to support to turn the feature off. Before submitting a case, an admin must provide the following:
 

  • The type of recommendations a system administrator wants to turn off and an explicit statement that as a system administrator you would like the features turned off. Choose between records, files, people, group, trending topics, or all.

 

 

  • Brief explanation as to why you need the said feature turned off.
Numero articolo Knowledge

000384702

 
Caricamento
Salesforce Help | Article