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CRM Analytics Error: "Invalid org id or user id"

Fecha de publicación: Aug 25, 2023
Descripción

If CRM Analytics fails to enable properly, an Internal Server Error will be displayed after clicking Enable Analytics. CRM Analytics may still be partially available but will not function properly until the issue blocking proper enablement has been corrected.


This may manifest as the following error when creating an App:
"wave.exception.WaveServiceException: Invalid org id: 00D3000000OrgId or user id: 000000000000000"
Solución

To resolve this situation, follow the troubleshooting found here: Internal Server Error when you enable CRM Analytics.

Número del artículo de conocimiento

000384709

 
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Salesforce Help | Article