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CRM Analytics Error: "Invalid org id or user id"

Date de publication: Aug 25, 2023
Description

If CRM Analytics fails to enable properly, an Internal Server Error will be displayed after clicking Enable Analytics. CRM Analytics may still be partially available but will not function properly until the issue blocking proper enablement has been corrected.


This may manifest as the following error when creating an App:
"wave.exception.WaveServiceException: Invalid org id: 00D3000000OrgId or user id: 000000000000000"
Résolution

To resolve this situation, follow the troubleshooting found here: Internal Server Error when you enable CRM Analytics.

Numéro d’article de la base de connaissances

000384709

 
Chargement
Salesforce Help | Article