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CRM Analytics Error: "Invalid org id or user id"

게시 일자: Aug 25, 2023
상세 설명

If CRM Analytics fails to enable properly, an Internal Server Error will be displayed after clicking Enable Analytics. CRM Analytics may still be partially available but will not function properly until the issue blocking proper enablement has been corrected.


This may manifest as the following error when creating an App:
"wave.exception.WaveServiceException: Invalid org id: 00D3000000OrgId or user id: 000000000000000"
솔루션

To resolve this situation, follow the troubleshooting found here: Internal Server Error when you enable CRM Analytics.

Knowledge 기사 번호

000384709

 
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Salesforce Help | Article