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View Instance Information for Your Salesforce Organization

Publish Date: Mar 5, 2025
Description

Find your Salesforce instance name in Company Information, by using the nslookup command on your computer, or by visiting Salesforce Status. To determine the location of your Salesforce instance and to know if your instance is using Hyperforce, use the Find My Instance map. 

Resolution

View Instance in Company Information

 View which instance your org is on in Company Information. 

  1. From Setup, in the Quick Find box, enter and then select Company Information.
  2. Find the Instance field in the Organization Detail section. 

Depending on the type of infrastructure your org is on, your instance's name is represented by two or three alphabetical characters followed by numbers. For example, AP0 is a Salesforce-managed instance in Japan, while GBR1 is a Hyperforce instance located in the United Kingdom.

Find Instance by Command

 An alternative way to find your instance is by running the nslookup command using your operating system’s command-line interface, such as Windows Command Prompt or Mac Terminal.

 Note: if your org is on Salesforce Edge, your instance won’t be visible in the results. Instead, find your instance by domain name on the Trust Status page. If you’re still unable to find your instance, contact Salesforce Customer Support

  1. Open your operating system’s command-line interface by pressing the Windows key+r (Windows) or Control+Alt+t (Mac).
  2. If you're using Windows, type cmd into the Run dialog and press Enter.
  3.  Enter nslookup example.my.salesforce.com. Make sure to replace “example” with your My Domain.
  4. Find Name in the results. The NAXX is your instance name.  

 

Find Instance by Domain Name

If you know your domain name, use the Trust Status page to search and find your instance.

1. Navigate to status.salesforce.com.

2. Enter your domain name in the search bar, and then press Enter.

4. In the results, your instance is listed next to your domain name. For example, TEST | NA01. NA01 would be your org’s instance.

 

Additional Resources

To find information about your instance, including the location and if the instance is using Hyperforce, enter your code in the Find My Instance tool.

 

Knowledge Article Number

000384755

 
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Salesforce Help | Article