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Error 'FIELD_FILTER_VALIDATION_EXCEPTION' on lookup field update

Date de publication: Apr 2, 2026
Description

The error message "FIELD_FILTER_VALIDATION_EXCEPTION, Value does not exist or does not match filter criteria," occurs when there are Lookup Filters defined on an object and you modify it so that the update doesn't reflect the filter criteria.

 

Scenario:

A Salesforce Admin investigates why users cannot select certain records in a lookup field. After checking the object’s Fields & Relationships in Setup, the admin finds a lookup filter restricting available records based on specific criteria. The issue occurs because the desired records do not meet this filter, so the admin reviews and adjusts either the data or the filter accordingly.

Résolution


Check to see if any filters are defined on the object and make sure any modifications are adhering to the filter criteria. You can check if there are any filters on the object by following the steps below:


Check filters on an object

In Salesforce Classic
 

  1. Go to Setup | Customize | <Object>| Fields. 
  2. Scroll through your standard and custom fields until you find a lookup field. 
  3. Click on the Field Label and review the detail page under the Lookup Filter section to see if any filters exist. 
  4. Review the filter criteria to be sure your modifications adhere to it. 


In Lightning Experience
 

  1. Go to the Setup | Object Manager | <Object>| Fields & Relationships. 
  2. Scroll through your standard and custom fields until you find a lookup field. 
  3. Click on the Field Label and review the detail page under the Lookup Filter section to see if any filters exist. 
  4. Review the filter criteria to be sure your modifications adhere to it. 
Numéro d’article de la base de connaissances

000384756

 
Chargement
Salesforce Help | Article