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Account Engagement Email Preference Page is Missing Some Public Lists

Дата публикации: Sep 30, 2025
Описание
Sometimes when viewing the Account Engagement email preference page, not all the public lists specified in the email preference page settings are showing up.
Решение
Account Engagement email preference pages will always show all public static lists that are specified in the email preference page settings. However, public dynamic lists will only show up if the following two items are true:

1) The browser is cookied and associated with a prospect record. If the browser is cookied properly and associated with a prospect record, the email address of that prospect record will pre-fill the email field (per recent update for GDPR reasons).

2) The prospect record that the browser is associated with is a member of the specific public dynamic list listed in the email preference page settings.
Номер статьи базы знаний

000384778

 
Загрузка
Salesforce Help | Article