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Account Engagement Sync Error 'Cannot execute flow trigger: The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID 301XXXXXXXXXXXX'

Fecha de publicación: Sep 30, 2025
Descripción
This is a common Salesforce connector sync error that can show in Account Engagement. This error means there is a problem with a trigger in your Salesforce instance. Manual syncing will work here, but batch syncing will fail. 
Solución
To fix this error:

1. Ask your Salesforce Administrator or Salesforce Support to check the process builder with the error ID "301XXXXXXXXXXXX"  and check all the fields used in the flow.

2. Make sure the connector user's Salesforce user profile has the field level security to interact with all of the fields.

3. In Account Engagement, follow these instructions.
Número del artículo de conocimiento

000384783

 
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Salesforce Help | Article